Last updated: May 3, 2024
Before placing an order through our store, we recommend that you carefully research the product you intend to purchase. Any returns or exchanges must involve items that are unused, unopened, in brand-new condition, and include all original packaging. If you have questions about specific features, voltages, or any concerns regarding a product you wish to purchase, please contact us. We are more than happy to assist you.
Return Policy
Products purchased on AsiaVape.co are not eligible for returns or exchanges. We do not accept returns for any reason. All sales are final.
Refunds
All sales are final and non-refundable.
Warranty
Warranty claims must be facilitated and handled directly by the product’s manufacturer. For products with a worldwide manufacturer’s warranty, the buyer should contact the manufacturer directly. Buyers are welcome to contact AsiaVape.co for assistance in determining the warranty status of purchased item(s) and to find out who will cover the warranty. The buyer is responsible for all costs associated with the return process, including shipping costs. The buyer also bears responsibility for returns while in transit and is liable for any losses, damages, or confiscations by authorities due to non-compliance. In situations where AsiaVape.co offers assistance with the repatriation of repaired products to the buyer, the buyer is responsible for the associated shipping costs.
Notice
AsiaVape.co reserves the right to amend this Returns and Exchange Policy at any time by posting the amended terms on this page. Furthermore, AsiaVape.co and its affiliates reserve the right to refuse a return for any reason.
